L’OCCITANE has been and will always be deeply committed to consumer safety and limiting our impact on the environment at every stage of the product life cycle. We are also widely known for offering an exceptional sensorial experience to our consumers through texture, fragrance and gesture while making no compromises on the efficacy of our products.
We test our products on different hair and skin types, including sensitive ones, using dermatological and ophthalmological controls. 100% of all our products are put through rigorous testing, that’s more than 800 applications per product. We manufacture and control the quality of our products before launching them and apply the strictest international quality and regulatory standards. Consumer safety has always, and will always, be a top priority.
The effectiveness of our ingredients is proven through in-vitro laboratory tests to predict their clinical efficacy. However, we always complement this with additional consumer tests and in-vivo clinical studies on the finished product. We run around 600 efficacy tests per year. Our clinical studies are carried out by independent doctors (dermatologists, ophthalmologists and paediatricians). They use clinical evaluation methods in real life conditions, or instrumental measurements on a panel of volunteers.
We are also widely known for our exceptional sensorial experiences thanks to our textures, fragrances and gestures, and we’ll continue to research the most innovative sensorial products. Around 200 sensory experts are trained to evaluate the fragrance, texture and visual of our new formulas, helping us reach the sensory characteristics expected by our consumers.
Our first choice of ingredients has always been, and will always remain, ingredients of natural origin, such as our floral waters, plant extracts and essential oils. Within our preferred ingredients, we prioritise those with high biodegradability. Thanks to our vast expertise with them, we tighten our link with our Provençal heritage.
Stabilising or improving natural formulas' efficacy and sensoriality is a big challenge in our industry. So while we are constantly looking for natural and ecological alternatives we can replace these products with, we still need to keep them in moderation in some of our formulas and only after thorough evaluation methods by our toxicological experts and via tolerance tests.
Controversial ingredients, such as parabens, phthalates and animal matter, although regulatory permitted, are banned from our formulas because of their potential impact on the environment, health, or for ethical reasons.
For leave-on products, we prioritise the percentage of natural origin ingredients as a threshold for our Clean Charter.
For rinse-off products, we prioritise the percentage of readily biodegradable ingredients as a threshold for our Clean Charter.
All of our clean charter formulas contain at least 95% natural origin ingredients for leave-on products and at least 95% readily biodegradable ingredients for rinse-off products.
In addition to the 14 dubious ingredients we ban for all products at L’Occitane, our Clean Charter highlights our formulas where we already managed to replace specific moderately used ingredients with natural and ecological alternatives:
PRESERVATIVES: Phenoxyethanol and Polyaminopropyl biguanide (also called PHMB)
SENSORY AGENTS: Cyclosilicones
UV FILTER: Ethylhexyl Methoxycinnamate
FOAMING AGENTS: Sodium Lauryl sulfate (also called SLS)
In our Clean Charter formulas you won’t find more than one moderately used ingredient*, at just the right amount to guarantee your safety and the planets', and thoroughly checked by our toxicological experts and via tolerance tests.
Except fragrance and allergens that are strongly associated with the sensoriality of our products: all our fragrances are introduced in our formulas at the right dose and allergens are naturally present in them or in our plant extracts
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